# Maintenance — Web app

A screen shown when the application is temporarily unavailable due to scheduled maintenance or an unexpected outage.

Source: https://www.checklist.design/web-app/maintenance

## Items

### Clear status message
A plain-language explanation that the product is currently unavailable and why

_Tip: Scheduled maintenance and unexpected outages call for different messaging, since users respond very differently to each, and conflating them feels evasive_

### Estimated return time
When the product is expected to be back online, as specifically as possible

_Tip: Vague messages like 'back soon' frustrate users, since even a rough estimate like 'within 2 hours' is far more reassuring_

### Status page link
A link to a live status page where users can monitor progress and see real-time updates

_Tip: A status page hosted on a separate domain remains accessible even when your main infrastructure is down_

### Contact or support link
A way to reach support for urgent issues that cannot wait for the maintenance window to end

### Brand consistency
A maintenance page styled consistently with the product, even if the content is minimal

_Tip: A well-designed maintenance page communicates professionalism and reduces user anxiety_

## License for the Checklist Design collection

Checklist Design collection: https://github.com/Checklist-Design/skills
Snapshot: bfae71e507b1b7c03c12e0756402b60eb80f5d14 · Imported: 2026-11-12
Republished under the MIT License. Original checklist text belongs to Checklist Design.

MIT License

Copyright (c) 2026 Checklist Design

Permission is hereby granted, free of charge, to any person obtaining a copy
of this software and associated documentation files (the "Software"), to deal
in the Software without restriction, including without limitation the rights
to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
copies of the Software, and to permit persons to whom the Software is
furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
SOFTWARE.